(no subject)

[phosfate]

Cheryl Morgan: "Instead Amazon left it to staff to leak explanations, and when an official response came there was no sign of an apology and every sign that Amazon felt it had nothing to apologize for. In particular the accusation of “misreporting” appears to have been a deliberate attempt by Amazon’s PR people to cast the company as the victim in the affair. Yeah, right, that’s an interesting new spin tactic."
http://www.cheryl-morgan.com/?p=4528
(link nicked from cleolinda

ETA: Meanwhile, today Amazon's site blog makes no mention of the incident, though it's happy to tell us that Phil Spector's been convicted of murder, and mobile taco trucks are awesome.

Comments

[strigine.livejournal.com]

Kathryn Cramer

Jon: as someone who has been extensively googlebombed and harassed in a different recent Failstorm, I think my skepticism of the methods deployed by AmazonFail are both healthy and appropriate.

...man, biting my tongue hurts.

[annlarimer.livejournal.com]

Yes. Oh, yes.