(no subject)

My sister phoned yesterday to let me know that she's going to start using her email any minute now, really. She'll get right on that. ASAP. Yep.

She could have oh gosh I don't know JUST ACTUALLY EMAILED ME.

We’re Building Earth’s Most Customer-Centric Compan--oh look! bad press!

"Lost in a lot of the hullabaloo is the disability angle and the fact that feminist and female sexuality books were also deranked. This was intentional. I would go so far as to say it was mistaken and probably a committee decision of surpassing corporate blindness, but do not insult my intelligence and tell me it was a “glitch”. I wouldn’t be surprised if it ended up being a hit job by a hate group, as tehdely theorizes–but still, Amazon has not become a huge company by taking weirdo fundies seriously, even weirdo fundies with agendas."
--http://www.lilithsaintcrow.com/journal/2009/04/this-is-not-a-glitch-amazonfail/

Salon sends hugs:
http://www.salon.com/mwt/broadsheet/?last_story=/mwt/broadsheet/feature/2009/04/13/amazon_fail/

Dear Author has a letter template if you're stuck for words
http://dearauthor.com/wordpress/2009/04/12/amazon-rank/

if you can dodge a ball, you can dodge an order cancellation

/cancels all Amazon pre-orders

it's morning in Seattle!

http://www.powells.com/blog/?p=5954
Powells has a word or two, plugs self.


http://blogs.wsj.com/digits/2009/04/13/blogs-and-twitter-coin-amazonfail/
http://blog.seattlepi.com/amazon/archives/166294.asp
Amazon.com to GLAAD: "Error. Error. Sterilize."


http://storyassistant.com/2009/04/13/3-quick-pr-thoughtsfor-amazon/
"Three Quick PR Thoughts for Amazon" which, so far, they've totally failed to take up, even though they're screamingly obvious to the rest of us.

Oh cool!

Thank you very much cannellfan for the milk and cookies, and random_nexus for the cupcake! OM NOM NOM.

Hey, JEAN!

This has your name on it:
http://www.toplessrobot.com/2009/04/the_8_most_shamefully_stupid_star_trek_the_next_ge.php

o hay an actual statement!

http://www.salon.com/mwt/broadsheet/2009/04/13/amazon_statement/
"... it's still not a real apology to all the authors and publishers affected, or the customers who had pretty good reason to wonder if Amazon had indeed instated a homophobic and misogynistic corporate policy, but "ham-fisted and embarrassing" is a surprisingly honest and accurate start."

http://www.salon.com/mwt/broadsheet/feature/2009/04/13/amazon_fail_2/index.html
"As offensive as it is to describe a blatantly targeted campaign to damage the sales of LGBT-themed (and feminist, and disability-related) books as a "glitch," I strongly suspect that "glitch" is actually Amazonian for "We have no idea what happened -- can't talk now, busy shitting our pants!""

Good start, kids. Now fix it and you can have my money again. /tough love

ETA: Wired jumps to conclusion, looks stupid.
http://blog.wired.com/business/2009/04/hacker-claims-c.html

your headline of the day.

Obama vows to fight piracy after captain's rescue
--AP wire

He will rock those flappy boots!

here's the thing.

"The vigilance and outrage demonstrated on Twitter are necessary, not because the folks at Amazon are bad people, but because the books that were de-ranked were de-ranked because it is always the outsider whose books get de-ranked and “mainstream” society and the capitalist institutions that operate within it, whether my old company or Amazon, must self-police ruthlessly in order to guard against this kind of thing happening.

They didn’t, hence #AmazonFail.

In effect: guilty until proven innocent is the standard to which we must hold ourselves. Because that’s how the other half lives, without any choice in the matter."

http://rnash.com/article/amazonfail-a-straight-white-male-publisher-on-glitches-and-ham-fisted-error/